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Future Commerce Excellence Awards

The inaugural Future Commerce Excellence Awards is launched to recognise the very best brands, retailers and tech companies with the best tech implementation and innovations in Indonesia alongside the Future Commerce Exhibition & Conference.

The categories offer an opportunity for companies to be recognised for their success and achievements as the best in Indonesia’s business landscape.

Judges include:

The panel of judges are made up of experts from diverse background with the knowledge and insights to evaluate the applications for each award category. Judges will review entries based on the information submitted within the award entry.


The award is open to any organisation with operation in Indonesia and more than one category may be entered by the same company.
All entries will be charged at USD85 per entry.

The award winners will be announced and presented with their awards during the Awards Cocktail on the 29th January at the Future Commerce venue – Shangri-La Hotel, Jakarta. Shortlisted entries will be announced 2-3 weeks before the Future Commerce event. The award ceremony is open to all event attendees.

Entries open on 29th October.

How to enter?

To enter the Future Commerce Excellence Awards, please complete payment and submit the submission form before the closing date – 28th December. Submissions are to be capped at 800 words explaining why your entry merits an award. This could include information covering the following:

  • Background on your business and a brief history
  • The reason why your entry should win
  • How are you better than your competitors
  • How your business has improved based on the category requirements
  • An indication of how the business has benefitted financially as a result of improvements in the entered category (financial information will be treated in confidence)

The winners will be announced on the 29th January.

Award Categories

online payment

Best Online Payment Solution Provider of the Year

Who Should Enter The Awards: Any online payment solution provider with retail clients

This category recognises the most innovative, secure and friendly online payments solution for merchants, helping organisations grow their businesses online. Judges will be looking for the winning one that is able to provide tangible business benefits such as enabling customers to experience a fast and convenient online service, supporting merchants to accept or process a higher volume of online payments in a more reliable, timely or cost-effective way.

delivery logistics

Best Delivery / Logistics Partner of the Year

Who Should Enter The Awards: Any logistics provider with retail clients

This award goes to the best delivery/logistics provider helping merchants deliver their products and/or manage their logistics processes. The judges will be looking for specific examples of how the vendor has successfully helped clients manage its fulfilment challenges in the most timely, cost effective and innovative way possible.

marketing agency

Marketing Agency of the Year

Who Should Enter The Awards: Any marketing agencies with brand/retail/marketplace clients

This category recognises any marketing initiative by an agency - whether an advertising campaign, promotion, sponsorship, online marketing initiative or social media campaign - which has delivered measurable results for the brand/retailer/marketplace. The judges will be looking at the campaign strategy, the creative execution and most importantly, evidence of tangible success.

best engagement

Best Engagement and Loyalty Campaign of the Year

Who Should Enter The Awards: Any brands/retailers/marketplaces

This category will recognise organisations that have demonstrated excellence in its engagement or loyalty programme, improving the consumer experience to drive more loyal customers. The judges will be looking for specific examples of how the organisation has successfully responded to consumers’ needs for a timely and relevant loyalty programme or engagement campaign across all channels, as well as the technology underpinning this.